Friday, June 16, 2017

FYI - American Girl Box Replacement

I called American Girl and asked about a box top or lid for the Samantha that I bought at Costco. 


American Girl does sell a box bottom for $4 and box lid for $4 for the Beforever collection. The $5.95 shipping charge for items totaling up to $40 applies, and I was asked if I wanted to order other products.

I didn’t know if people, that bought Gabriella, Tenney or Samantha that was available at Costco and wanted an older style box, know about the replacement box, so I just wanted to share.

-Renee

8 comments:

  1. It's awesome to know that there is finally a webpage displaying proper 1st person information about ordering replacement boxes.

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  2. Gabriella and Tenney were available at Costco? I didn't know they sold the boxes separately, that's good info!

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  3. Thank you so much for posting this for people that have had damaged boxes! :)

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  4. Thanks for the info! Madelon

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  5. So I just ordered a replacement box for my white body Molly that I am giving my daughter as a gift. I told them it was a historical PM doll and they said they would send a historical doll box replacement and that it would be burgundy. I just got my email receipt and it says AG BF Bx LD. So is it safe to assume I’m getting the hot pink BeForever box and not the older burgundy American Girl Collection box like I was hoping? I LOVE the burgundy boxes with the gold logo. Putting my beautiful 1987 doll in a modern hot pink box seems so wrong.

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  6. By the letters BF = pink. If it IS once it arrives, personally I would call and explain the differences.
    Good luck!

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  7. Where do I order my replacement box for American Girl named dolly

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